Frequently Asked Questions
Everything you need to know about our precision diamond tooling and services.
What types of materials can Diamond Tools be used on?
Our professional-grade diamond tools are designed for high-performance cutting, grinding, and drilling on hard materials including concrete, granite, marble, porcelain tile, and reinforced masonry.
How long does shipping take for heavy equipment?
Standard orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while heavy machinery or bulk blade orders may require freight shipping which takes 7-10 business days.
What is your return policy for used diamond blades?
We offer a 30-day return policy for unused items in their original packaging. For safety and quality assurance, we cannot accept returns on diamond blades or core bits that have already been mounted or used.
Do you offer bulk discounts for construction contractors?
Yes, we provide tiered pricing for high-volume orders. Contractors and industrial partners can contact our sales team directly to set up a commercial account for wholesale rates.
Are your diamond tools compatible with all major power tool brands?
Most of our blades and bits feature universal arbors and thread patterns compatible with brands like Bosch, Makita, DeWalt, and Husqvarna. Please check the product specifications for specific fitment details.
How do I know when it is time to replace my diamond blade?
Signs of wear include visible smoothing of the diamond segments (glazing), vibration during use, or a significant decrease in cutting speed. We recommend using a dressing stone to expose new diamonds before replacing the blade entirely.